Triumph Corporate Site
Frequently asked questions
What are Triumph Hotels?
Triumph Hotels is a collection of hotels located throughout New York City, dating back over a century. Carefully renovated, our hotels seamlessly blend modern-day amenities with old-world charm and the authentic spirit of New York. Each property echoes the character of its distinctive Manhattan neighborhood, creating a truly exceptional and memorable hospitality experience.
How many hotel properties does Triumph Hotels own and operate?
We own and operate six hotels in New York City.
Where can I find the address and contact information for my visiting property?
All our properties' addresses and contact information can be found via Google Maps or on their individual websites.
Is making a reservation online secure?
Yes, each of our hotels uses the most advanced security measures to ensure your reservation is secure.
What is the cancellation policy at Triumph Hotels?
You can cancel or modify your reservation per the specific hotel's cancellation policy, as stated during the reservation process.
When are check-in and check-out times at Triumph Hotels?
Generally, check-in is 4:00 pm, and check-out is 11:00 am. We recommend contacting the specific property you are staying at for confirmation.
What is your policy on early check-ins or late check-outs at Triumph Hotels?
Our policy regarding early check-ins and check-outs varies by property. Please call the hotel directly with any questions or to make any necessary arrangements.
Can I host events or meetings at Triumph Hotel?
Many of our hotels offer event spaces, conference rooms, and catering services. Reach out to our events team for detailed information at salesteam@triumphhotels.com
How can I provide feedback or get in touch with customer service?
We value guest feedback. Contact our customer service team at (212) 453-4000 / info@triumphhotels.com.
Are there business facilities available at Triumph Hotels?
Our hotels have state-of-the-art business centers and meeting rooms to cater to our business travelers.
Are there dining options within Triumph Hotels?
Many of our hotels house esteemed restaurants and bars offering delectable cuisines and beverages.
Do Triumph Hotels offer special packages or deals?
Yes, we regularly offer special packages and promotions. Check our hotel’s websites or subscribe to our newsletter for the latest deals.
