Who We Are

Triumph Hotels is a multigenerational hotel ownership and management company that focuses on New York City with a primary objective to maximize returns to our clients.

For information about Triumph third-party management, please contact us at
ThirdPartyManagement@triumphhotels.com
 

Who We Are

Triumph Hotels is a multigenerational hotel ownership and management company focusing on New York City with a primary objective to maximize returns to our clients. We offer a collection of six luxury hotels in New York in widespread neighborhoods.

Gerald Barad

Co-Founder

Shimmie Horn

Co-Founder
 

Triumph Team

Michael Lefkowitz

Executive Vice President

Ronny Apfel

Chief Financial Officer

Brett Blass

Chief Operations Officer

Michael Cashman

Vice President of Finance

Manya Duhoffmann

Vice President of Sales & Marketing

Ben Chan

Vice President of Revenue Strategy

Lucy Sun

Vice President of Human Resources
 
For information about Triumph third-party management, please contact us at
ThirdPartyManagement@triumphhotels.com
 

Triumph Services

Property Operations
  • Drive long-term growth and profitability while assuring a proper balance between guest satisfaction, reputation and bottom-line
  • Establish and improve each property’s position in the marketplace
  • Cultivate seamless communication between corporate office and hotels to achieve company goals and operating standards
Finance
  • Centralize accounting services assuring best practices according to the Standard Uniform System of Accounts, which includes operating & capital budgeting, financial reporting & analysis, cash management, AP, AR and purchasing
  • Customized, informative, accurate and easy to understand financial reporting
  • All hotel payables and payroll are processed and paid from our corporate office ensuring proper checks and balances, accuracy and consistency
  • Secure insurance coverage for our hotels each year using carefully vetted brokers ensuring maximum coverage at minimum cost
Human Resources
  • Recruit, hire, manage payroll and develop staff
  • Provide guidance and direction resulting in high employee satisfaction, engagement, low turnover and a safe and secure work environment
  • Administer ongoing instruction for customer service, leadership, workplace safety and sensitivity training, while adhering to the latest federal & state regulations
  • Ensure competitive cost-efficient employee benefits and best risk management practices
  • Excellent relationship with hotel trades association to achieve practical solutions
Sales & Marketing
  • Implement strategies to best position hotels in their marketplace by identifying changing demands, shifts in market trends and evolving guest preferences
  • Implement and drive strategies for grassroots marketing initiatives/partnerships/content, online advertisements/E-Commerce, website performance, social media, email marketing campaigns/digital marketing and collateral
  • Execute sales initiatives to impact existing key accounts and proactively development new business keeping alignment with marketing plans budget expectations
  • Capitalize on soft brand economies of scale to reduce sales and infrastructure costs for a stronger bottom line across the collection 
Revenue Management
  • Manage all revenue management and reservation solutions including E-commerce, website production, revenue strategy, distribution, system optimization and forecast accuracy
  • Analyze marketplace, segmentation and competitive set performance to consistently increase STR market share penetration
  • Provide topline revenue projections for annual budgets and multi-year proformas
  • Key strategic partnerships with third-party channels and proven systems with a focus on revenue generation and cost containment
  • Negotiate and actively manage favorable third-party/OTA and vendor contracts
Information Technology
  • 24x7 help desk/network administration and dedicated staff that manage all relevant IT set-ups, systems and operations
  • Enterprise network administration, performance monitoring including PCI compliance, WCAG2.1 AA compliance and real-time monitoring of firewalls/routers/switches/ISP's/VPN's and internet
  • Oversee the implementation and manage all network documentation
Food & Beverage
  • Ability to profitably self-operate and manage restaurant and bar venues
  • Identify restaurant and bar partners that add asset value and operational efficiency
  • Manage contract negotiations and construction build-outs
Facility & Construction Management
  • Project manage all aspects of capital projects from concept to completion; including budgeting, design, architecture, permits/licenses, procurement and contractors, with minimal disruption to revenue and operations
  • Provide facility and engineering department oversight assuring standards and budget expectations are consistently met